Customer Service

We guarantee our products to be free of defects in material and craftsmanship. If you run into any problems with something you bought from us, we'll gladly replace it, or else send you the appropriate replacement part at no cost to you. There's no time limit on this warranty; however, it doesn't cover any damage due to normal weathering and aging. Our goal is for you to get maximum enjoyment out of your Nags Head Hammocks purchase, so please visit our Care and Maintenance page for tips on how to extend the life of your Nags Head hammock, swing, chair or stand.

Not completely satisfied with what you bought? Then simply return it to us within 90 days of purchase for an exchange, or a complete refund; you pay only the shipping cost. Click here to find a UPS service location near you. Returns can be made to any of our 6 retail stores, or sent to our warehouse at: